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As always you have kept customer satisfaction as one of your top priorities and are ready to travel the extra mile in order to achieve it.
The spare parts that I required were for a conveyor which was nearly 10 years old and I had no serial no. or invoice which could provide me with the cat no. your service team asked a few questions and dimensions and were able to locate the invoice and cat nos. of the parts required.
The dispatch was initiated within 2 days that to under the pressure of a lockdown in Pune. Hats off to the determination and vigilance of the team.
We started operating our New Pre-treatment & Powder Coating plant from Dec ’19 / Jan ’20 onwards. Due to Covid-19 we had a break & started using regularly from June/ July ’20 onwards regularly.
Although there were some initial teething problems, but we got good support from Intech & are a happy customer.
It was nice experience working with you. Team members are very supportive and helpful whenever required
We Sincerely appreciate the service and technical support povided by Intech team for spares and in our existing paint shop operation
Even after 8 years of service we are getting good performance from your equipments with bare minimum maintainance requirements. We also carry a good impression on your after sales service as well as promptness in the supply of spares. Overall we are quite satisfied with your products and would certainly like to recommend your name to any new buyer of these products.
With all good wishes.
Our impression about Intech team is - they are honest, transparent, committed, well- educated and experienced. All Intech products are designed with quality and long term operation focus. We would like to make a secial mention of the service and fast response from Intech with an appropriate solution from all concerned persons. We will definitely recommend Intech products and service to others.
Our best wishies to Intech team.
We appreciate the excellent support extended by the entire team at Intech Surface Coating Pvt. Ltd. during the process of purchase & installation of a new fully conveyorized powder coating line at our Malur works.
We are pleased to inform you that, your company had supplied us powder coating plant consisting of Diamond loop Powder curing Oven, Power and Free Conveyor, auto loading and Unloading System at our Riyadh, Saudi Arabia and Lebanon unit.
Your supplied plants are operational for last twenty years & plant performance is very much satisfactory. Intech is providing all the neccessary spares and timely after sales support.
General Manager, For M/s. KAFCO Aluminium, Riyadh, Saudi Arabia